Document Retrieval in San Francisco, CA
Need a copy of a court record in San Francisco? On-Call Legal pulls court files for attorneys across San Francisco. We retrieve case files, judgments, minute orders, and filed pleadings from the Superior Court’s Civil Records Division at the Civic Center Courthouse, plus recorded documents from the San Francisco Assessor-Recorder.
Retrieval covers the whole City and County of San Francisco, and we can have your copies certified. We confirm the copy fee and turnaround before we order.
Request document retrieval in San Francisco.
San Francisco Document Retrieval
San Francisco records at a glance
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Civil recordsRoom 103, Civic Center Courthouse, 400 McAllister Street
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While you waitCopy requests under five pages from an on-site file
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Off-site files$6 retrieval fee, at least 15 business days (Local Rule 2.10)
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Recorded documentsAssessor-Recorder, City Hall, Room 190
Quick answer
Copies of San Francisco court files and recorded documents are something we pull and certify for you, starting at 400 McAllister Street. Short orders from a file kept on hand are handled on the spot. Anything pulled from storage carries a $6 charge and takes 15 business days or longer, per Local Rule 2.10.
Document Retrieval in San Francisco, CA
San Francisco keeps its civil, probate and family law records in one place, the Civil Records Division in Room 103 of the Civic Center Courthouse, while recorded documents sit with the Assessor-Recorder at City Hall. A request still goes wrong more often than people expect. A case is under a party name you did not expect; a file at least two years old has been moved to the court’s off-site warehouse; a copy request runs past five pages and leaves the while-you-wait line. Any of those turns a simple copy request into weeks of back-and-forth.
On-Call Legal requests copies at the courthouse records window, requests off-site files through the Civil Records Division, and obtains recorded documents from the Assessor-Recorder at City Hall, and we confirm which office holds your document before we go. We check the case number, the location, and the copy fee on our end, because pinning that down first costs minutes and guessing wrong can cost a week and a wasted fee.
Once the copies are ready, we get them to you, certified when you need certification. Alongside records, we also serve the documents you need served, so a case can be researched and served through one office.
San Francisco Courts & Agencies We Pull Records From
Civic Center Courthouse
Civil, probate and family law; the Civil Clerk’s Office and Civil Records are in Room 103.
Hall of Justice
Criminal and traffic cases; criminal records are kept here.
Polk Street Annex
One of the four locations the court lists.
Juvenile Justice Center
Juvenile justice and juvenile traffic.
The team pulls case files, judgments, minute orders, and filed pleadings from the Civil Records Division, plus recorded documents from the Assessor-Recorder. Criminal records are held separately, at the Hall of Justice. If your file sits in a courthouse not listed here, ask anyway. Our coverage runs citywide.
Document Retrieval Services We Handle in San Francisco
On-Call Legal retrieves the full range of California court and county records. Each source has its own request form, copy fee, and turnaround, and we handle all three before a request leaves our hands. Here is what we take off your desk:
Civil Case Files and Pleadings
Complaints, answers, motions, and the full filed record, pulled from the Civil Records Division by case number, including files held off-site.
Judgments, Liens, and Abstracts
Certified copies of civil judgments and abstracts of judgment for enforcement, recording, or your own file.
Minute Orders and Court Rulings
Individual minute orders and signed orders located and copied from the case file, even on older matters.
Certified and Conformed Copies
Copies stamped and certified by the clerk when you need proof the document matches the court’s record.
Recorded Documents
Deeds, liens, and other recorded instruments obtained from the San Francisco Assessor-Recorder.
Criminal Case Copies
Copies of filings, dispositions, and orders from criminal case files, pulled at the courthouse that heard the matter.
Why On-Call Legal for Document Retrieval in San Francisco
Attorneys and paralegals hiring a San Francisco records service care about three things: finding the right file, getting a clean certified or conformed copy, and knowing the cost and turnaround before they commit. On-Call Legal locates the case at the Civil Records Division or in off-site storage, requests copies to the standard the receiving party needs, and obtains recorded documents from the San Francisco Assessor-Recorder. Beyond records, the same office serves your documents, prepares subpoenas, handles retrieval, and runs messenger runs across San Francisco.
Rush Retrieval
Need a copy fast? Under the court’s copy policy, a request of fewer than five pages from a file that is on-site is processed while you wait; larger requests can take 12 to 15 court days, and a file held off-site adds a retrieval step. Rush moves your request to the front of our queue, and we give you a realistic turnaround up front rather than after you have waited.
Certified and Conformed Copies
A certified copy carries the clerk’s stamp and certification, which is what you need to record a judgment, enforce a lien, or lodge a document in another case. A conformed copy shows the court’s file stamp without full certification. Tell us which the receiving party requires and we request it that way, with the certification fee confirmed before we order.
Civic Center Records and City Hall
We pull records from the Civil Records Division at 400 McAllister Street, Room 103, which holds limited and unlimited civil, probate and family law files, and recorded documents from the Assessor-Recorder at City Hall, Room 190. Older files may be held off-site, so we confirm where the record sits from your case number before we request it.
Case File Pulls
Give us a case number and we locate the file, confirm whether it is on-site or in off-site storage, and pull the specific documents you need instead of the whole box. You hear back with what the file holds and what each copy runs before we place the order.
Accurate Case Location
Most wasted record requests trace back to a short list: a wrong case number, a matter filed under a different party name, or a file moved off-site years ago. We confirm the case, the courthouse, and where the file physically sits before we request a copy, so you are not paying for a search that comes back empty.
Full Litigation Support
One office for the whole job. Alongside pulling court records, we serve your documents, prepare subpoenas, handle document research and retrieval, and run messenger service across San Francisco.

Recorder & Agency Records
Not every record lives at the courthouse. Deeds, deeds of trust, liens, and other recorded instruments are held by the San Francisco Assessor-Recorder at City Hall. We obtain certified copies of recorded documents there and from other county offices, so one request can cover both the court file and the recorded paper tied to it.
Room 103: How the Civic Center Records Counter Works
The Civil Records Division at 400 McAllister Street, Room 103, handles limited and unlimited civil, probate and family law files. Small claims, criminal and traffic records are held by their own departments. The counter is open Monday through Friday from 8:30 a.m. to 4:00 p.m., closed from noon to 1:00 p.m., when a drop box is available.
To view a file, the court requires a valid government-issued photo ID to be left with the clerk, with no exceptions. Sealed records and files in use by the court are not available, and the court asks requesters to wait 30 days before submitting a second request for the same case.
Off-Site Files and the $6 Retrieval Fee
A San Francisco case at least two years old may be stored off-site. Retrieving it for viewing costs $6 under Local Rule 2.10, and the court asks for at least 15 business days before a records clerk calls to say the file has arrived. Copy requests of more than six pages can take 12 to 15 court days, and exemplifications take 12 to 15 working days.
Limited unlawful detainer files follow a different route: since April 20, 2020 they can be viewed online on the court’s UD site, using the access codes on the notice to defendants or the payment receipt.
Recorded Documents Come From City Hall, Not the Court
Deeds, deeds of trust, liens and other recorded instruments in San Francisco are held by the Office of the Assessor-Recorder at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 190. The office sells official and certified copies, previews are free, and in-person recording runs from 8:00 a.m. to 4:00 p.m.
When a lien or a judgment has also been recorded, one request can cover both the court file at the Civic Center and the recorded paper at City Hall.
Request Document Retrieval in San Francisco
On-Call Legal offices
On-Call Legal has no office in San Francisco. Its offices are in Los Angeles, Century City, Irvine, Glendale and Sacramento, listed on the contact page.
Contact Us
Quick Links
Court Websites
Court Forms
California Secretary of State
Superior Court Holidays
Federal Rules and Practice Procedures
Helpful Document Retrieval Guides
Pulling a record in San Francisco? A few questions come up before a request goes in. These guides walk through them:
- What document retrieval covers across California
- Getting documents on file with the court
- Legal courier runs when a document has to move fast
On-Call Legal services in San Francisco
- Court Filing in San Francisco
- eFiling in San Francisco
- Subpoena Service in San Francisco
- Messenger Service in San Francisco
- Process Server in San Francisco
- Document Retrieval across California
Document Retrieval in other California cities

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Frequently Asked Questions About Document Retrieval in San Francisco
It depends on the size of the request and where the file is. The court processes a request of fewer than five pages from an on-site file while you wait; larger requests can take 12 to 15 court days, and files held off-site take longer, so tell us your deadline and we give you a realistic turnaround before you order.
Yes. Give us the case number and we identify where the file is held, confirm it is available, and request copies of the documents you need. If you only have the party names and a rough year, we can search the court index to find the case number first.
The San Francisco Superior Court keeps civil, probate and family law files in its Civil Records Division, and files at least two years old may be moved off-site, so the wrong location is a common cause of delay. Give us the case number, the parties, or the department, and we confirm where the file is held before we request a copy.
Requests come back empty for a short list of reasons: a wrong case number, a matter filed under a different party name, a file moved off-site, or a document that never entered the public file. We confirm the case and where it sits before we order, and if a request still turns up nothing, we tell you why and where to look next.
Yes. We pull case files, judgments, minute orders, and pleadings from the Superior Court, and we obtain recorded documents such as deeds and liens from the San Francisco Assessor-Recorder. One call covers whichever source your document sits in.
A conformed copy shows the court’s file stamp and date. A certified copy adds the clerk’s certification, which is what you need to record a judgment, enforce a lien, or lodge the document in another case. Tell us which the receiving party wants and we request it that way, with the certification fee confirmed before we order.
Yes. Deeds, deeds of trust, liens, and other recorded instruments are held by the San Francisco Assessor-Recorder at City Hall, separate from the courts. We request certified copies there. The Assessor-Recorder sells official and certified copies and offers free previews.
Yes. A San Francisco case at least two years old may be stored off-site. Viewing it requires a $6 retrieval fee under Local Rule 2.10, and the court asks for at least 15 business days before it notifies you that the file has arrived. We handle the request and allow for that turnaround, and we give you a realistic timeline before you order.
A valid government-issued photo ID, which the court requires to be left with the clerk while the file is viewed, with no exceptions, as the Civil Records page explains. Sealed and confidential records and files in use by the court are not available.
Limited unlawful detainer cases can, since April 20, 2020, on the court’s UD site. Access requires the codes on the notice to defendants or the payment receipt, or the name of at least one plaintiff and one defendant plus the premises address exactly as it appears on the complaint.
The court asks requesters to allow 30 days before submitting a second request for the same case number, because duplicate requests cause delays. We track the first request and follow it up instead of filing it twice.



