For HOA-managed residential addresses with private streets, capture any access notes at intake.
Online intake handles orders end to end — from documents at submission to the final proof of service in the account.
Once an order for a Ladera Ranch address comes in, dispatch reads the access notes and assigns the job to a server who covers Avendale Village and the Mercantile blocks. Private HOA streets need the right server with the right gate details, so routing isn’t random. See how process server dispatch routes a job from intake to the first attempt.
Each attempt logs to the account with timestamp, server name, and observation notes as soon as the visit closes.
Same-day handling can be requested when scheduling allows.
The standard rate covers the basic serve. Rush, stakeout, and skip tracing carry separate line-item pricing.
A stakeout block can be reserved at order time so the server holds at the address through a planned window.
Address verification can be added before the assignment goes out when the address is uncertain.
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