Address Details at Intake
Capture the address, gate code, and any access information at the start.
Service Updates
Each visit posts to the order with the server’s observation.
Final Proof Access
The signed proof of service is available in the account once the order is finalized.
How a Riverbank order is worked
After intake review, a registered process server takes the assignment with the address details from intake. The server documents what was observed at the visit; the proof of service is finalized through the account once the matter resolves.
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Same-Day Service
Same-day handling can be requested when scheduling allows.
Posted Pricing
The standard service rate is shown at order entry. Rush, stakeout, and skip tracing carry separate line-item pricing.
Stakeout Coverage
A stakeout window can be added at order time when the recipient is hard to reach during normal hours.
Address Pre-Verification
Address details can be reviewed before a server is sent when the data is unclear.
Hard-to-Reach Recipients
For an evasive recipient, attempt windows shift across days and times. A stakeout window can be added when avoidance is consistent.