Start the Order
Open a new order through your account and enter the recipient and document details.
Track the Serve
Visit-by-visit updates appear on the order as the server works the address.
Final Proof Access
The signed proof of service is available in the account once the order is finalized.
How a Richmond order is worked
After intake review, a registered process server takes the assignment with the address details — slip number for marina or port-tenant addresses, suite or floor number for office tenants, unit number for residences. Each visit is added to the account with what was observed at the door, gate, or reception.
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Same-Day Attempts
Same-day handling can be requested when scheduling allows.
Flat-Rate Pricing
Each serve runs at a quoted flat rate. Add-ons such as rush, stakeout, and skip tracing show as separate line items.
Stakeout Coverage
A stakeout block can be reserved at order time so the server holds at the address through a planned window.
Address Review
Address details can be reviewed before a server is sent when the data is unclear.
Online Proof of Service
The signed proof of service is delivered through your account once finalized.
Tough-to-Reach Recipients
For an evasive recipient, attempt windows shift across days and times. A stakeout window can be added when avoidance is consistent.