Coverage
Concord and Contra Costa County addresses, including downtown business and residential service.
Stakeouts are available when standard attempts fail, with timing varied across days and hours rather than repeated visits at the same window.
One portal carries the order, the documents, and every attempt note.
Attempts post to your dashboard with timestamps and server observation notes, and the completed POS files at Wakefield Taylor.
Same-day handling can be requested at order entry when capacity is open.
How We Work Cases
When a Concord order arrives, we review the recipient name, the address, and any access notes, then route the file to a local server. Each visit posts to your account in real time with the arrival time, the outcome, and the server's notes.
When service is complete, the Proof of Service is prepared and posted to your account, ready for download or filing. If a recipient cannot be reached after the planned attempts, the documented sightings guide the recommended next step.
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Same-day attempts fit when dispatch capacity allows. Orders placed earlier in the day are more likely to be assigned before close of business.
Same-Day Dispatch
A same-day Concord attempt can be requested at order entry. Capacity is checked at intake.
Flat-Rate Pricing
Pricing is itemized at order entry. Standard serve, rush, multiple recipients, and stakeouts each show on a separate line.
Stakeout Coverage
A stakeout schedules a server at the address through a chosen window and records observations during the block.
POS Filing at the Courthouse
Filing support can be added to the order. Concord civil matters may route through Contra Costa County Superior Court.
Pre-Dispatch Address Checks
Address verification can run before the first attempt when records look outdated.
Online Proof of Service
The signed Proof of Service downloads from your account once it's prepared.
Online Order Status
The dashboard reflects each step from intake through completion in real time.
Difficult Recipients
Attempt times shift across day parts when a recipient avoids service. Stakeout follows when avoidance is consistent.