Address Details at Intake
Capture the address, gate procedure, occupancy status, and any access information at the start.
Track the Serve
Visit-by-visit updates appear on the order as the server works the address.
Final Proof Access
The signed proof of service is available in the account once the order is finalized.
How a Palm Springs order is worked
After intake review, the order routes to a registered process server. The server takes the address along with any access information — gate procedures for a gated community, occupancy notes for a short-term rental, suite numbers for an office address. Each visit is added to the account with the server’s observations, and the proof of service is finalized once the matter resolves.
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Same-Day Requests
Same-day visits are workable when the order comes in early in the day.
Address Verification
Address verification is offered at intake when there’s any question about the recipient’s location. Useful for short-term rentals where the recipient may not be the lease holder.
Stakeout Coverage
A stakeout window can be reserved to hold the server at the address for a defined window.
Flat-Rate Pricing
The order screen shows the rate before submission. Rush, additional recipients, and stakeout are priced separately.
Court Filing Support
Court filing can be added so the proof of service goes to the appropriate court directly.
Order Updates
The account shows each visit as it’s logged, including what was observed.
Proof of Service Online
Once the proof of service is signed, it’s posted to your account as a downloadable file.
Difficult Recipients
For evasive recipients, attempts rotate across day-parts. A stakeout option is available when needed.